WordPress Plugin Terms

Article 1 (Status of the Plugin Terms)

1. The Plugin Terms are Supplementary Terms as provided in Article 1 of the Terms and form part of the Terms.
2. If there is any conflict or inconsistency between the Plugin Terms and the Terms, the Plugin Terms prevail to the extent of the conflict or inconsistency. Matters not provided for in the Plugin Terms are governed by the Terms.
3. Unless otherwise provided in the Plugin Terms, terms used in the Plugin Terms have the meanings defined in the Terms.
4. The Plugin Terms are written in Japanese. Any translation we provide is for reference only, and if there is any discrepancy between the Japanese version and a translation, the Japanese version prevails.

Article 2 (Definitions)

In the Plugin Terms, the following terms have the meanings set out below.

1. “Official Plugin” means the plugin officially distributed by us on WordPress.org or elsewhere for connecting the Service with a WordPress site (which is included in the Embedding Methods under Article 6, Paragraph 1 of the Terms).
2. “Target Site” means a website on which the Official Plugin is installed and which is the subject of use of the Service through the Official Plugin.
3. “No-Signup Use” means use of the Service for a Target Site through the Official Plugin without registering an Account.
4. “Site Owner” means the individual, corporation, or other Entity that owns or manages a Target Site.
5. “Consenting Person” means the person who performed the act of consent set out in Article 6, Paragraph 2 on the screen of the Official Plugin.
6. “Contact Email Address” means an email address that a Site Owner optionally registers on the screen of the Official Plugin in the course of No-Signup Use and for which the confirmation procedure has been completed.
7. “In-Plugin Notice” means a notice to the Site Owner that we display on the admin screen of the Official Plugin.

Article 3 (Scope of Application)

1. Chapters 1 and 2 apply to all Users who use the Official Plugin (including where a User who holds an Account logs in from the Official Plugin and connects it to the Service).
2. Chapter 3 applies only to No-Signup Use.

Article 4 (Data Sent by the Official Plugin)

1. The Official Plugin does not communicate with our servers until the User performs an act to start using the Service on the screen of the Official Plugin (meaning the act of consent under Article 6, Paragraph 2, or logging in to an Account and authorizing the connection).
2. After use has started, the Official Plugin sends us the URL of the Target Site and the text of the published posts and pages of the Target Site (including other published content, if the User has selected it on the screen of the Official Plugin). Thereafter, while automatic sending is enabled, the Official Plugin automatically sends us any change each time such content is published, updated, unpublished, or deleted, and periodically in order to correct any omissions in sending.
3. Password-protected posts, private posts, and drafts are not sent.
4. The User may stop the automatic sending described in Paragraph 2 at any time from the screen of the Official Plugin.
5. Content sent by the Official Plugin, and files and other data that the User adds from the screen of the Official Plugin, are treated as User Data under the Terms.
6. Content that a Widget Visitor enters into a Widget, and information accompanying that communication (such as IP addresses), is sent directly from the Widget Visitor’s device to our servers and does not pass through the server of the Target Site.

Article 5 (Deactivation or Deletion of the Official Plugin)

1. Deactivating or deleting the Official Plugin does not delete the User Data or the chat content obtained through Widgets that is held in the Service. Such data is handled in accordance with Article 18 of the Terms in the case of use through an Account, and in accordance with Articles 12 and 13 of the Plugin Terms in the case of No-Signup Use.
2. If the Official Plugin is deleted, the authentication credentials for the Service held by the Official Plugin are revoked.

Article 6 (Start of Use and Formation of the Contract)

1. A Site Owner may use part of the Service for a Target Site through the Official Plugin without registering an Account.
2. The contract for No-Signup Use is formed between the Site Owner and us when, on the screen of the Official Plugin, an act of consent to the Terms (including the Plugin Terms) and the Privacy Policy (meaning clicking the “Agree and start for free” button) has been performed and the confirmation under Article 8, Paragraph 1 has been completed. The third paragraph of Article 1 of the Terms (deemed consent upon starting use) does not apply to No-Signup Use.
3. When the consent described in the preceding paragraph is given, we record the versions of the Terms (including the Plugin Terms) and of the Privacy Policy consented to, the version of the text of the consent screen, the date and time of consent, and the display language of the consent screen.
4. The Site Owner is subject to the Terms as a User and as a Widget Installer under the Terms.

Article 7 (Representations and Warranties of the Consenting Person)

1. The Consenting Person represents and warrants the following:
   • That the Consenting Person has administrator rights for the Target Site in WordPress
   • That the Consenting Person is the Site Owner, or has the authority to agree to the Terms on behalf of the Site Owner
   • That the Consenting Person is 18 years of age or older (or, if under 18, has obtained the consent of a legal guardian)
2. If the Consenting Person did not have the authority described in item 2 of the preceding paragraph, the Consenting Person shall personally bear the responsibilities under the Terms as the Site Owner.

Article 8 (Confirmation of the Target Site and Refusal to Start)

1. When No-Signup Use is started, we confirm, through the Official Plugin, that the Target Site exists and that the Official Plugin is running on the Target Site.
2. We may refuse to start No-Signup Use in any of the following cases:
   • Where the confirmation under the preceding paragraph cannot be made
   • Where valid No-Signup Use, or use that has gone through the transfer under Article 15, already exists for the same host
   • Where No-Signup Use for the Target Site or by the Consenting Person has previously been suspended or terminated under Article 12, Paragraph 1
   • Any other case equivalent to the grounds listed in Article 3, Paragraph 3 of the Terms
3. We are not obligated to disclose the reason for refusing to start use under the preceding paragraph.

Article 9 (Available Features and Number of Answers)

1. No-Signup Use is free of charge, and the Site Owner may use the Widget feature, the feature for sending the content of the Target Site to the Service, and other features we provide on the screens of the Official Plugin.
2. The number of monthly answers for No-Signup Use is limited to 50. Article 14, Paragraph 5 (suspension when the limit is exceeded) and Paragraph 6 (reset on the 1st day of each month) of the Terms also apply to No-Signup Use.
3. The number of documents that can be stored and other conditions of use are as displayed by us on the screens of the Official Plugin or on our website.
4. When we change the number of answers under Paragraph 2 or other conditions of use, we will notify the Site Owner by the methods set out in Article 14 at least 30 days before the change, in accordance with Article 14, Paragraph 10 of the Terms.
5. In No-Signup Use, logging in to the admin console of the Service, changing to a paid plan, using the API Services (Article 7 of the Terms), and other features that presuppose an Account are not available. To use them, the Site Owner must register in accordance with Article 15.

Article 10 (Application of the Terms)

1. Provisions of the Terms that presuppose the existence of an Account apply mutatis mutandis to No-Signup Use unless contrary to their nature. In that case, “Account” in the Terms shall be read as “the organization/team for the No-Signup Use.”
2. Articles 6 through 8 of the Plugin Terms apply in place of Article 3 of the Terms (Account Registration).
3. The Site Owner is included among “Users on the free plan” under Article 17, Paragraph 3 of the Terms.

Article 11 (Prohibited Conduct)

In addition to the conduct listed in the items of Article 13 of the Terms, Site Owners and Consenting Persons shall not engage in any of the following conduct.

1. Starting, or attempting to start, No-Signup Use for a website over which they do not have administrative authority
2. Circumventing, or attempting to circumvent, the confirmation under Article 8, Paragraph 1 by false responses, spoofing of host names, or other improper means
3. Conduct intended to unfairly increase the number of answers available free of charge, such as starting No-Signup Use more than once for substantially identical websites (such as sites that duplicate content, or sites that differ only in their domain or subdomain)

Article 12 (Suspension and Termination of Use)

1. If a Site Owner or a Consenting Person violates the preceding Article or Article 13 of the Terms, if we reasonably determine that the confirmation under Article 8, Paragraph 1 has been circumvented by improper means, or if any of the items of Article 18, Paragraph 3 of the Terms applies, we may suspend or terminate all or part of the No-Signup Use (including display of the Widget) without prior notice.
2. The Site Owner may end No-Signup Use at any time by using “Stop using monoshiri.ai” on the settings screen of the Official Plugin or by contacting the inquiry desk under Article 25 of the Terms. In the case of an inquiry, we will confirm, through the Official Plugin, that the requesting person is an administrator of the Target Site.
3. Notwithstanding Article 18, Paragraph 2 of the Terms, No-Signup Use ends when the operation described in the preceding paragraph is performed (or, in the case of an inquiry, when the confirmation described in the preceding paragraph has been completed), and we will disable the Widget to stop its display and delete the User Data. Deleted data cannot be restored. Copies contained in backups are erased progressively as the backup retention period elapses.
4. Chat content obtained through Widgets, Form Submissions (Paragraph 9 of the following Article), and the other information described in Paragraph 6 of the following Article are not subject to the deletion under the preceding paragraph and are kept in accordance with Paragraphs 6 through 10 of the following Article.
5. If we terminate No-Signup Use under Paragraph 1, we may delete the User Data and other data (excluding the information described in Paragraph 6 of the following Article). Even in that case, the information described in Paragraph 6 of the following Article is kept in accordance with Paragraphs 6 through 10 of that Article.

Article 13 (Retention and Deletion of Data)

1. The retention and deletion of User Data in No-Signup Use are governed by the treatment for the free plan set out in Article 18, Paragraph 4 of the Terms.
2. Notwithstanding Article 18, Paragraph 4 of the Terms, the advance notice of deletion provided for in that paragraph is given by the methods set out in Article 14.
3. The Site Owner acknowledges in advance that, if no Contact Email Address is registered, the advance notice under the preceding paragraph is displayed only as an In-Plugin Notice, and that, if the Official Plugin is deactivated or deleted or the Target Site is closed, deletion may take place without the Site Owner actually seeing the advance notice.
4. Even after deletion under Article 18, Paragraph 4 of the Terms, the organization/team for the No-Signup Use is not deleted, and the Site Owner may continue to use the Service by sending content again from the Official Plugin.
5. Chat content obtained through Widgets and Form Submissions are not subject to deletion under Article 18, Paragraph 4 of the Terms and are kept while No-Signup Use continues.
6. Even after No-Signup Use has ended or been suspended, we keep the following information (the “Post-Termination Records”) for the period set out in the Privacy Policy:
   • Chat content obtained through Widgets and other records of chats in the Service (including messages, AI answers, ratings of them, and their dates and times)
   • Form Submissions (meaning the name, email address, inquiry content, originating page, date and time of sending, and delivery records received through the contact form of a Widget; the same applies hereinafter)
   • The Widget settings to the extent necessary to manage the information in the preceding two items
   • The URL and host name of the Target Site, the records of the confirmation under Article 8, Paragraph 1, the records of consent under Article 6, Paragraph 3, and the records of termination and suspension
   • The name and pricing plan of the organization/team, and records of usage such as the aggregated number of uses
7. We use the Post-Termination Records only for the following purposes:
   • Investigating and responding to improper use, violations of the Terms (including the Plugin Terms), and other incidents (including refusing to start use under Article 8, Paragraph 2)
   • Responding to inquiries, complaints, and disputes from Site Owners, Widget Visitors, rights holders, and other third parties
   • Responding to requests based on laws and regulations
8. After No-Signup Use has ended or been suspended, the Site Owner may not view the Post-Termination Records or request their return or deletion (except for requests based on laws and regulations). The Post-Termination Records are not restored even if the Site Owner starts No-Signup Use again or registers an Account. We view the text of chat content and Form Submissions contained in the Post-Termination Records only in the cases set out in the items of Article 8, Paragraph 4 of the Terms.
9. We handle Form Submissions on behalf of the Site Owner as an entrusted party. By agreeing to the Plugin Terms, the Site Owner instructs us to keep Form Submissions even after No-Signup Use has ended or been suspended, and to use them only to respond to matters concerning the Target Site or its Widget (including inquiries and disputes concerning the sending or delivery of Form Submissions and improper use of the contact form) among the purposes set out in the items of Paragraph 7. We do not use Form Submissions for any other purpose, and do not provide them to any third party except as required by laws and regulations.
10. If the Site Owner uses the contact form of a Widget, the Site Owner shall, in accordance with Article 6, Paragraph 2 of the Terms, inform Widget Visitors that Form Submissions are stored on our servers and that they are kept by us for the purposes described in the preceding paragraph even after No-Signup Use has ended.

Article 14 (Notices)

1. Notwithstanding Article 21, Paragraph 1 of the Terms, notices from us to the Site Owner are given by In-Plugin Notices.
2. If a Contact Email Address has been registered, we will also send by email to the Contact Email Address those In-Plugin Notices that are advance notices of deletion under Paragraph 2 of the preceding Article or that we otherwise consider important. We have no means of contacting the Site Owner other than In-Plugin Notices and such emails.
3. A notice is deemed to have reached the Site Owner when we make the In-Plugin Notice available for display on the admin screen of the Official Plugin, regardless of whether the Site Owner actually checks the In-Plugin Notice or any email and regardless of whether an email under the preceding paragraph is sent. However, this does not apply if the Official Plugin was unable to receive the In-Plugin Notice for reasons attributable to us.
4. The Site Owner acknowledges in advance that, if no Contact Email Address is registered, the Site Owner cannot actually see notices from us while the Official Plugin is deactivated or deleted, the Target Site is closed, or the admin screen of the Official Plugin is not opened, and that, even in such cases, notices are deemed to have reached the Site Owner under the preceding paragraph.
5. The Site Owner shall keep the Contact Email Address accurate and up to date. We do not use the Contact Email Address for any purpose other than the notices under this Article (including advertising or promotion).
6. When we amend the Terms (including the Plugin Terms), we will announce the amendment by In-Plugin Notices in addition to posting on our website as set out in Article 20, Paragraph 2 of the Terms.

Article 15 (Transfer upon Registration)

1. By registering through the procedure prescribed by us that is started from the Official Plugin, the Site Owner may transfer the organization/team for the No-Signup Use, the User Data, the Widget settings, the chat content obtained through Widgets, and the usage status for the current month (collectively, the “Usage Data”) to the Account created or used through that registration.
2. Upon the transfer described in the preceding paragraph, the contract for No-Signup Use is switched to use through the Account to which the Usage Data is transferred. If the person carrying out the transfer is different from the Site Owner (including where a web agency or similar party transfers the Usage Data to its own Account with the permission of the Site Owner), we consent, notwithstanding Article 22 of the Terms, to the transfer of contractual status resulting from that transfer. The transfer does not affect the ownership of copyrights or other rights in the content contained in the Usage Data.
3. The person carrying out the transfer shall, on the screen prescribed by us, represent and warrant that the person is the Site Owner or is carrying out the transfer with the permission of the Site Owner, and shall agree again to the Terms (including the Plugin Terms) and the Privacy Policy.
4. The transfer procedure is valid only if started from the Official Plugin on the Target Site. We will not accept any request for transfer that does not go through the Official Plugin.
5. After the transfer, the Service is used under the conditions of the pricing plan that applies to the Account, and Chapter 3 of the Plugin Terms no longer applies.
6. No transfer can be made after No-Signup Use has ended or been suspended.

Article 16 (Sites Outside Japan)

1. No-Signup Use may also be started for websites operated outside Japan. Even in that case, the Service is provided under the laws of Japan (Article 24 of the Terms), and data is stored and processed in accordance with Article 10, Paragraph 4 of the Terms.
2. Where laws outside Japan (including the EU General Data Protection Regulation (GDPR)) apply to the Target Site or to Widget Visitors, the Site Owner is responsible for complying with those laws.
3. We do not enter into a contract under Article 28 of the GDPR or any other individual contract concerning the handling of data for No-Signup Use. Where the conclusion of such a contract is required by law, the Site Owner shall not start or continue No-Signup Use.