Add an AI chatbot to your BASE shop |
Auto-answer shipping, returns, and size questions.
Just enable the "HTML Tag Manager" app and register the monoshiri AI widget embed code. The AI answers common customer questions about shipping, returns, and sizes automatically 24/7, easing pre-purchase concerns and preventing drop-offs.
Free plan available · No code editing · A BASE account and a monoshiri AI account required
Start freeWhat you'll need
A BASE shop account
You need permission to log into the admin and install apps.
A monoshiri AI account
Create a widget and copy its embed code. You can start with a free account.
Installing on BASE
Everything happens inside the BASE admin - from installing the app to saving the tag.
Get the embed code from monoshiri AI
Open your widget in the monoshiri AI admin and copy the code from the "Embed code" section. Make sure to add your BASE shop URL (e.g. yourshop.thebase.in) to the allowed domains.
Install the "HTML Tag Manager" app on BASE
From the Apps page in the BASE admin, search for "HTML Tag Manager" (HTMLタグ管理), install it and enable it. It's free.
Add a new custom tag
Open the HTML Tag Manager app, click "Add new tag" and choose "Custom tag (free-form)". Enter a recognizable name like "monoshiri AI chat widget".
Paste the embed code and save
Paste the script tag you copied in step 1 into the "Tag" field and save. "All pages" is fine as the placement. Once saved, your shop will show the chat button.
Verify the install
Open your shop and check that the chat button appears in the bottom right. If it doesn't appear, confirm the tag is enabled in the HTML Tag Manager app and that your BASE shop URL is included in the allowed domains in monoshiri AI.
Use cases on BASE shops
Install monoshiri AI on BASE and solve common online-shop inquiries just by asking the AI.
Auto-answer shipping, return, and size questions
The AI instantly answers common pre-purchase questions like "How much is shipping?", "Can I return it?", and "How does the sizing run?". Greatly reduce the effort of handling inquiries by email or form.
Prevent drop-offs by easing pre-order concerns
Customers who are hesitant to buy can ask the AI on the spot and clear up their doubts. Because concerns are resolved without waiting for a reply, you reduce cart abandonment and drop-offs and improve conversion.
Guide on product knowledge and shop info
Upload product materials, usage and care instructions, and shop business info to a folder, and the AI guides customers without leaving the product page. Keep service quality high while reducing operational load.
How to choose a BASE chatbot
monoshiri AI is chosen for answering questions about shipping, returns, and sizes automatically from your documents, its Japanese accuracy, and how easy it is to start for free. Here is how it compares with common types.
| Comparison item | monoshiri AI | Overseas chatbots | Scenario-based bots |
|---|---|---|---|
| Pricing (free to start) | Free plan available | English UI, pricey | High upfront cost |
| Japanese accuracy | Fixed phrases only | ||
| Product info / FAQ integration | Extra cost | ||
| Easy setup (no code editing) | Just paste into HTML Tag Manager | Manual tag setup | Complex configuration |
| Unlimited users |
The above compares general product types and does not refer to any specific competitor product.
BASE integration FAQ
What is an AI chatbot? (monoshiri AI)
An AI chatbot you can embed on your public site. It answers visitor questions 24/7 based on your uploaded knowledge (internal docs, FAQs, product manuals). Reduce support load and improve conversions at the same time.
24/7 Auto-reply
Answers around the clock
Accurate AI Answers
Grounded in your knowledge
Multilingual
Supports major languages
5-min Setup
Just paste a code snippet
Install on any website, instantly
Official plugins are provided for major CMS platforms like WordPress. For any other site, you can install the widget by simply pasting a script tag.
BASE
AvailableJust enable BASE's HTML Tag Manager app and paste the embed code as a custom tag. No plugin install needed.
Current page
Shopify
AvailablePaste the embed code via the theme customizer's Custom Liquid block, or directly into the theme code. Setup in 3 minutes.
STUDIO
AvailablePaste the monoshiri AI embed code into STUDIOs Custom Code feature. Set up in 5 minutes on Mini plan or higher.
Wix
AvailableJust paste the monoshiri AI embed code into Wix's Custom Code feature. Set up in 5 minutes on Core plan or higher.
Webflow
AvailableJust paste the embed code into Webflow's Site settings → Footer Code. Set up in 5 minutes on Basic Site Plan or higher.
Other sites (custom builds, static sites, etc.)
Available nowWorks on any website where you can insert a script tag. Just paste the generated embed code into your HTML.
Guide in preparationWordPress is a registered trademark of the WordPress Foundation, BASE is a trademark of BASE, Inc., and Shopify is a registered trademark of Shopify Inc. monoshiri AI is developed and operated independently and is not endorsed, sponsored, or affiliated with these companies.
Related pages
Explore more—see the full AI chatbot, pricing, and other integrations.
All AI chatbot features
See the features, pricing, and FAQ of the AI chatbot you can add to your site.
Learn morePricing (free plan available)
Compare the free and paid plans. Start with no setup fee and no credit card.
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Start building your team's knowledge base today.
Try it free — no commitment required.
50 queries/month free / No credit card required
"BASE" is a trademark of BASE, Inc. monoshiri AI is developed and operated independently of BASE and is not endorsed, sponsored, or affiliated with BASE, Inc.