Organize folders by purpose,
deliver the right info to the right people.
With Monoshiri AI, you can create independent folders for each department, team, or purpose. Ask AI from the dashboard or LINE. Deliver only the information each person needs. That's what secure, efficient knowledge management looks like.
What is a Folder?
A folder is a container for organizing and managing documents. By separating folders by department or project, you control access to information while AI provides optimal answers.
Separate folders by purpose
Create folders for customer support, training, sales, and more. Organize information and deliver only what each person needs.
Protect information with access controls
Restrict which members can access each folder. Prevent confidential information like customer inquiries, contracts, and executive materials from leaking outside the team.
Maximize your team's potential
Accumulate veteran tacit knowledge in folders. New hires just ask AI, and the entire team's knowledge level rises.
Folder Design Examples
Create purpose-specific folders within a single company account. Control what information each team can see.
FAQ, response history, manuals
Support TeamCompany policies, procedure manuals, training materials
All EmployeesProposals, success stories, competitive analysis
Sales DepartmentContracts, legal references, guidelines
Legal DepartmentAPI specs, design docs, incident reports
Development TeamMeeting minutes, business plans, financial reports
Executives OnlyBenefits of Folder Separation
Each folder is independent, so the sales department cannot see customer support inquiry data. Similarly, executive materials are inaccessible to non-executives. This lets each team focus only on the information they need while maintaining security.
Use Cases
Here's a detailed look at how Monoshiri AI is used in real business scenarios.
Keep inquiry response history within the team only
Challenge
Customer inquiry handling tends to become person-dependent. Veteran know-how isn't shared, and new hires struggle with the same questions repeatedly. Yet customer inquiry details shouldn't be shared company-wide.
Solution
Create a dedicated customer support folder and register past inquiry history and FAQs. Only the support team can access it, so customer personal information and inquiry details don't leak to other departments. When a new inquiry comes in, AI instantly searches past similar responses and suggests appropriate answers. Searchable from LINE too, so you can respond quickly even when out of the office.
Example Documents to Upload
Impact
Turn training materials and company policies into an 'always-available mentor'
Challenge
New employees ask seniors questions for every task, burdening both sides. Company policies and manuals exist, but no one knows where to find what, so 'asking someone' becomes the norm.
Solution
Register company policies, operational manuals, and training materials in a new hire training folder. AI instantly answers everyday questions like 'How do I submit an expense report?' or 'What's the process for requesting time off?' Questions work from LINE too, so a single smartphone gives new hires an 'always-available mentor.'
Example Documents to Upload
Impact
Instantly pull the best info from proposals and success stories
Challenge
When creating proposals, sales reps spend too much time searching for past success stories and similar case materials. They dig through file servers and sometimes end up recreating everything from scratch.
Solution
Register past proposals, success stories, and competitive analysis in a sales team folder. Just ask 'Any DX proposal examples for the financial industry?' and AI picks up relevant past materials.
Example Documents to Upload
Impact
Securely manage contracts and legal information within the legal team
Challenge
Reviewing contracts and handling legal matters takes time searching for past similar contracts and precedents. Contracts contain confidential information that can't be shared company-wide.
Solution
Register contract templates, past review records, and legal references in a dedicated legal team folder. Only legal members can access it, and AI answers questions like 'What are the key points for service agreements?' based on past knowledge.
Example Documents to Upload
Impact
Consolidate technical docs and incident responses in folders
Challenge
Technical specs and design docs are scattered, and finding past incident response procedures takes time during outages. There's also risk of losing tacit knowledge when employees leave.
Solution
Register API specs, design docs, and incident response reports in a development team folder. Ask 'What's the procedure for a production DB connection error?' and AI guides you to the optimal steps from past incidents.
Example Documents to Upload
Impact
Create an executives-only environment for board materials and minutes
Challenge
Board meeting minutes, financial reports, and HR evaluation data are confidential information only executives should see. There's a need to manage these securely while being able to reference them quickly when needed.
Solution
Register board meeting minutes, business plans, and financial reports in an executives-only folder. Only executive members can access it, and AI accurately answers questions like 'What were last quarter's revenue trends and this quarter's targets?'
Example Documents to Upload
Impact
The possibilities are endless
The use cases shown here are just a few examples. From manufacturing quality manuals, to restaurant hygiene standards, to case law collections for professional firms — Monoshiri AI works for any industry and any task. Search from the dashboard or LINE, and access information from anywhere. Start with just one folder and experience the difference.
See FeaturesStart building your team's knowledge base today.
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